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At Reign Palace, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase.

Have any questions or concerns? 

We’re always ready to help!



Call us at


or send us an email to:

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If you are not satisfied, for any reason, please contact us, however; ALL SALES ARE FINAL.


Do you provide International delivery?


Yes, we offer international shipping.A base shipping charge will be quoted at the time of order placement that could be amended at a later date for additional charges in the foreign country. Transit days to the recipient will vary depending upon the destination country. Duties and taxes will be the responsibility of the recipient. 


How do I return an item?


All sales are final. 

What is your returns policy?


Reign Palace does not accept returns or exchanges.

How do I track my order?


  1. Navigate to

  2. Enter the USPS tracking number (to find it, simply look at the bottom of a shipping label) in the search bar; do not include any dashes or spaces.

  3. Click on “Check Status”.

  4. View the scan history and status information of your package.

  5. You can also view this information by entering the tracking number in the search bar near the upper right corner on


How can I contact your couriers?




What are your delivery options?

Shipping Method           Shipping Charge         Order By          Estimated Delivery

Standard                                    $9                        12:00 pm CST      3-5 Business Days

Second Business Day             $15                       12:00 pm CST      2-3 Business Days

Next Business Day                   $20                      12:00 pm CST      1-2 Business Days

Same Day                                  $25                      12:00 pm CST           Same Day 

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